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Merchant RMS is more than just a POS system. While offering a feature rich POS environment, its store level management capabilities provide your front line people with the tools they need to be successful. 
POS Touch screen, keyboard, or mouse inputUser defined hardware configuration Stand alone capability with automated recovery Full training mode without affecting live data Multilingual screens by location and or user User configurable receipt layouts Electronic journal with reprint capability Integrated debit/credit solution (PCI compliant)
Back Office View image and product notes Void line item or entire sale Exchanges handled within a sale Discounts by item line or for a group of products Line item or receipt notes Multiple gift receipts Real time gift card processing Payments in foreign currency Unlimited number of tenders per sale Split commission by item or for a group of products Separate “Ship To” address with appropriate taxes Suspend and recall sales for a pre defined number of days Attach your own store procedures manual Blind drawer counts Quick close out with receipt printer reports No intervention required for end of day process
Customer The loyalty of your customers is a goal that can be achieved with the extensive customer centric tools available in Merchant RMS. Each customers unique needs can be monitored and their wishes catered to.  Customer profile with an unlimited number of user defined fields which can be tracked Customer journal to track all interactions, both past issues and future appointments, with a customer Extensive customer purchase analytical reporting Full customer purchase history available across the chain in real time Generate mailing labels based on purchase criteria Control customer special discounts with mandatory key card presentation Define customers into various categories and groups for future analysis Put on special alerts if a customer has credit issues or needs to be informed of a special event Offer A/R to expand your customer base while monitoring credit status Enhance customer service by linking a sales associate with each customer
Merchant RMS allows you to truly get a handle on your associates productivity while at the same time simplifying such tasks as setting a stores work schedule by using the quick copy feature. Time & Attendance Schedule associates based on productivity (avg sale/hour, UPT, etc.) Use clock in/clock out function to monitor time spent on none selling activities (training, stock taking, etc.) Allow the store managers to edit the payroll hours but have home office vet the results before export to a payroll system. (i.e. ADP)
Productivity Determine associates performance metrics (average sale, units per transaction etc.) Set sales goals by week for each store Set a payroll budget by week for each store
Loss Prevention
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